Privacy Policy
Last updated: March 12, 2020
QMyPost provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://qmypost.com (“Site”), as well as all related websites including our subdomains at https://reply.qmypost.com and https://analyze.qmypost.com, applications, browser extensions, and other services provided by us (collectively, together with the Site, our “Service”), and in connection with our customer, vendor, and partner relationships. This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

In addition to the activities described in this Privacy Policy, we may process Personal Information on behalf of our commercial customers when they use the Service. We process such Personal Information as a data processor of our commercial customers, which are the entities responsible for the data processing. To understand how a commercial customer processes your Personal Information, please refer to that customer’s privacy policy.

If you are a California resident, our Privacy Notice for California Residents includes additional information about your rights and how we collect, use, and share information.

Registration with, use of, and access to the Service is subject to this Privacy Policy and our Terms of Use located at https://qmypost.com/legal#terms. All terms not defined in this Privacy Policy will have the meanings set forth in the QMyPost Terms of Use.

Click on one of the links below to obtain more information in the listed section:

Personal Information We May Collect
Personal Information Provided by You
Personal Information Collected from Connected Social Media Accounts
Personal Information Automatically Obtained from Your Interactions with the Service
How We May Use Your Personal Information
How We Share Your Personal Information
How We Protect Your Personal Information
Your Rights and Choices
Data Transfers
Children’s Privacy
Updates to this Privacy Policy
Your California Privacy Rights
How to Contact Us
1. Personal information we may collect
For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.

2. Personal information provided by you
Registration
If you desire to have access to certain restricted sections of the Site or request to receive marketing materials, you may be required to become a registered user, and to submit the following types of Personal Information to QMyPost: your name, email address, phone number, full user name, password, city, and time zone.

Customer Support
We may collect information through your communications with our customer support team or other communications that you may send us and their contents.

Making a Purchase
When you make payments through the Service, you will need to provide Personal Information such as your credit card number and billing address.

Social Media
In order to allow you to post to your social media platforms, we may ask you to provide your username, account ids, social handle, timezones, and email address.

Other
We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.

2a. Personal Information Collected from Connected Social Media Accounts
If you connect your third party social media account to your QMyPost account, we may collect certain information stored in your social media account such as:

Facebook
QMyPost may allow you to connect a Facebook page or profile to your QMyPost account, in which case we will access certain information from Facebook regarding your account. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens, sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by QMyPost to provide you with the Service you expect and will not be shared with any third parties.

Twitter
QMyPost may allow you to connect a Twitter profile to your QMyPost account, in which case we will access certain information from Twitter regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, retweets, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by QMyPost to provide you with the Service you expect and will not be shared with any third parties.

Instagram
QMyPost may allow you to connect an Instagram profile to your QMyPost account, in which case we will access certain information from Instagram regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by QMyPost to provide you with the Service you expect and will not be shared with any third parties.

Pinterest
QMyPost may allow you to connect a Pinterest page or profile to your QMyPost account, in which case we will access certain information from Pinterest regarding your account. In particular, we may collect profile image, display name, username / profile ID, access tokens, sent posts, and profile boards. This includes the content of your post and engagement data (such as click rates, likes, re-shares, re-pins, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by QMyPost to provide you with the Service you expect and will not be shared with any third parties.

LinkedIn
QMyPost may allow you to connect a LinkedIn profile to your QMyPost account, in which case we will access certain information from LinkedIn regarding your account. In particular,
we may collect profile image, display name, username / profile ID, access tokens, and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts), to the extent permitted by applicable law. This data will only be used by QMyPost to provide you with the Service you expect and will not be shared with any third parties.

Additionally, if you connect Twitter, Facebook, or Instagram when utilizing QMyPost Reply we may collect: profile image, display name, username / page ID, access tokens, sent or received comment text and sent or received private message text.

Additionally, if you connect Twitter, Facebook, or Instagram when utilizing QMyPost Analyze we may collect: profile image, display name, username / handle, access tokens, social channels insights data and social accounts demographic data, sent tweets, social account’s followers count, social account’s insights data and social account’s audience data.

2b. Personal Information Automatically Obtained from Your Interactions with the Service
Log Data
When you use our Service, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click.

Cookies and Similar Technologies
Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer’s hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. QMyPost may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.

You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Third Party Web Beacons and Third Party Buttons
We may display third-party content on the Service, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third party content on the Service. Additionally, we may implement third party buttons, such as Facebook “share” buttons, that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by QMyPost. Please consult such third party’s data collection, use, and disclosure policies for more information.

Links to Other Websites
Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Other sites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to read the privacy policies or statements of the other websites you visit.

3. How we may use your personal information
We may use the Personal Information we obtain about you to:

create and manage your account, provide our Service, process payments, and respond to your inquiries;
manage account authentication such as two-factor authentication
communicate with you to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, including by periodically emailing you service-related announcements;
tailor our Service (e.g., we may use cookies and similar technologies to remember your preferences);
publish your content, comments or messages on social media platforms;
provide tailored advertising, for QMyPost services, via Google AdWords;
aggregate your Personal Information for analytical purposes;
provide customer support;
operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing how the Service is being accessed and used; tracking performance of the Service; debugging the Service; facilitating the use of our Service);
send you marketing communications about products, services, offers, programs and promotions of QMyPost, and affiliated companies;
ensure the security of our Service;
manage our customer, service provider and partner relationships;
enforce our agreements related to our Service and our other legal rights; and
comply with applicable legal requirements, industry standards and our policies.

If you are located in the European Economic Area, we may process your Personal Information for the above purposes when:

you have consented to the use of your Personal Information, For example, we may seek to obtain your consent for our uses of cookies or similar technologies, or to send you marketing communications.
we need your Personal Information to provide you with services and products requested by you, or to respond to your inquiries,
we have a legal obligation to use your Personal Information, or
we have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to ensure and improve the safety, security, and performance of our Service, to anonymize Personal Information and carry out data analyses.
4. How we share personal information
We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with:

Social Media Platforms
Our primary purpose for using information is to publish your content on social platforms, allow you to track metrics for analytical purposes, and engage with customers through public replies and conversations (direct messages or “DMs”). We may allow you to link your account on QMyPost with an account on a third party social network platform, such as Twitter or Facebook, and to transfer your information to and from the applicable third party platform. Once you share your content to a social media platform, its use will be governed by that platform’s privacy policy.

Service Providers
We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.

Compliance with Laws and Law Enforcement
QMyPost cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of QMyPost or a third party, to protect QMyPost against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law.

Business Transfers
QMyPost may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or in the event of insolvency or bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

Other Third Parties
We may share Personal Information with our headquarters and affiliates, and business partners to whom it is reasonably necessary or desirable for us to disclose your data for the purposes described in this Privacy Policy. We may also make certain non-Personal Information available to third parties for various purposes, including for business or marketing purposes or to assist third parties in understanding our users’ interest, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and functionality available through the Service.

5. How we protect personal information
QMyPost cares deeply about safeguarding the confidentiality of your Personal Information. We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system , and any other disclosures that may be required under applicable law.

We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

6. Your rights and choices
If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at hello@qmypost.com. Please be aware that, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. For example, California residents can refer to the separate California Resident Privacy Notice to learn more about their California privacy rights. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the “How to Contact Us” section below.

7. Data transfers
QMyPost is based in the United States. Personal Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the European Economic Area (“EEA”) and Switzerland, including the United States. By submitting your personal data, you agree to such transfers. Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy.

Individuals Located in the EEA, the UK or Switzerland
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, we comply with applicable legal requirements for the transfer of Personal Information to countries outside of the EEA, the United Kingdom, and/or Switzerland. In particular, we rely on your explicit consent to transfer your Personal Information to QMyPost in the U.S. The U.S. is considered not to provide a similar level of data protection as the EEA, the United Kingdom and Switzerland. You can at all times revoke your consent simply by contacting us at hello@qmypost.com. In addition, we may enter into Standard Contractual Clauses issued by the European Commission with our commercial customers where appropriate.

8. Children's privacy
The Site is not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at hello@qmypost.com. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.

9. Updates to this Privacy Policy
This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any modifications to our Privacy Policy by posting the new Privacy Policy on our Site and indicating the date of the latest revision. You are advised to consult this Privacy Policy regularly for any changes.

In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of this Privacy Policy.

10. Your California privacy rights
California law affords California residents certain additional rights regarding our collection and use of your personal information. To learn more about your California privacy rights, please visit our Privacy Notice for California Residents.

11. How to contact us
QMyPost Inc. is the entity responsible for the processing of your Personal Information. If you have any questions or comments regarding this Privacy Policy, or if you would like to exercise your rights to your Personal Information, you may contact us by emailing us at hello@qmypost.com or by writing to us at:

QMyPost Inc
2443 Fillmore St #380-7163
San Francisco, CA 94115

This Privacy Policy is effective as of August 6, 2018.

If you have any thoughts or questions about this Privacy Policy please let us know.

QMyPost California Resident Privacy Notice
This California Resident Privacy Notice supplements the information and disclosures contained in our Privacy Policy. It applies to individuals residing in California from whom we collect Personal Information as a business under California law.

1. Personal Information Collection, Disclosure, and Sale
For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”).

Personal Information does not include information that is:

Lawfully made available from government records.
De-identified or aggregated.
Otherwise excluded from the scope of the CCPA.
The chart below provides the categories of Personal Information (as defined by the CCPA) we have collected, disclosed for a business purpose, sold, or used for business or commercial purposes in the preceding twelve months since this notice was last updated, as well as the categories of sources from which that information was collected, and the categories of third parties with whom we shared Personal Information. The examples of Personal Information provided for each category reflect each category’s statutory definition and may not reflect all of the specific types of Personal Information associated with each category.

Category    We Collect    We Disclose    We Sell    Categories of Third Parties with Whom We Share Personal Information
A. Identifiers
Examples: Name, postal address, online identifier, internet protocol address, email address, account name, or other similar identifiers.    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider, Social Networks, Affiliates, Vendors, Integrated Third Parties, Third Parties as Legally Required, Third Parties with consent
B. Categories of Personal Information in Cal. Civ. Code Section 1798.80(e)
Examples: Name, address, telephone number, credit card number    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider, Social Networks, Affiliates, Vendors, Integrated Third Parties, Third Parties as Legally Required, Third Parties with consent
C. Characteristics of Protected Classifications under California or Federal Law
Examples: gender identity or expression, genetic information    No    N/A    N/A    N/A
D. Commercial Information
Examples: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider, Social Networks, Affiliates, Vendors, Integrated Third Parties, Third Parties as Legally Required, Third Parties with consent
E. Biometric Information    No    N/A    N/A    N/A
F. Internet or Other Electronic Network Activity Information
Examples: information regarding a consumer’s interaction with an internet website, application or advertisement.    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider Affiliates, Vendors, Integrated Third Parties
G. Geolocation Data
Example: Precise physical location.    No    N/A    N/A    N/A
H. Sensory Information
Examples: visual (i.e. profile pictures and avatars), or similar information.    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider Affiliates, Vendors, Integrated Third Parties Service Providers
I. Professional or employment-related information    No    N/A    N/A    N/A
J. Non-Public Education Information (as defined in 20 U.S.C. 1232g; 34 C.F.R. Part 99)    No    N/A    N/A    N/A
K. Inferences Drawn from Personal Information
Examples: Consumer profiles reflecting a consumer’s preferences, characteristics, predispositions, behavior, and attitudes.    Yes    Yes    No    Internet Service Providers, Analytics Providers, OS/Platform Provider Affiliates, Vendors, Integrated Third Parties

In the preceding twelve months, we have not sold any California resident’s Personal Information.

2. Use of Personal Information
We collect, use, and disclose your Personal Information in accordance with the specific business and commercial purposes below:

1. Providing Services: Providing our services.
2. Communicating: Communicating with you, providing you with updates and other information relating to our services, providing information that you request, responding to comments and questions, and otherwise providing customer support.
3. Social Network Support: Updating your status on social networks, sending messages on your behalf to your social networks, and providing other features and services to you.
4. Connecting Third Party Services: Facilitating the connection of third-party services or applications, such as social networks.
5. Marketing: Marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you.
6. Personalization: Personalizing your experience on our services such as presenting tailored content.
8. Facilitating Payments: Facilitating transactions and payments.
9. De-identification and Aggregation:De-identifying and aggregating information collected through our services and using it for any lawful purpose.
10. Safety Issues: Responding to trust and safety issues that may arise.
11. Compliance: For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
12. Auditing Interactions: Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
13. Fraud and Incident Prevention: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
14. Debugging: Debugging to identify and repair errors that impair existing intended functionality.
15. Transient Use: Short-term, transient use.
16. Contracting Vendors: Contracting with service providers to perform services on our behalf or on their behalf, including maintaining or servicing accounts, providing customer service, processing orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
17. Research: Undertaking internal research for technological development and demonstration.
18. Product Improvement: Undertaking activities to verify or maintain the quality or safety of our services, and to improve, upgrade, or enhance our services.
19. Enabling Transactions: Otherwise enabling or effecting, directly or indirectly, a commercial transaction.
20. Notified Purpose: For other purposes for which we provide specific notice at the time the information is collected.

3. Collection and Disclosure of Personal Information
In the preceding twelve months since this notice was last updated, we have collected Personal Information from the following categories of sources:

a. You/Your Devices: You or your devices directly.
b. Users: Other users on our service.
c. Partners: Business partners.
d. Public: Publicly accessible sources.


Pursuant to our Privacy Policy, we may share your Personal Information with the following categories of third parties:

1. ISPs: Internet service providers.
2. Analytics Providers.
3. OS/Platform Provider: Operating systems and platforms.
4. Social Networks.
5. Affiliates.
6. Vendors: Vendors and service providers.
7. Integrated Third Parties: Third parties integrated into our services.
8. Third Parties as Legally Required: Third parties as required by law and similar disclosures.
9. Third Parties in Merger/Acquisition: Third parties in connection with a merger, sale, or asset transfer.
10. Third Parties with Consent: Other third parties for whom we have obtained your permission to disclose your Personal Information.

4. Your California Privacy Rights
If you are a California resident, you may exercise the following rights.

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you during the past twelve months.

Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.

Verification. Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access or deletion request, please provide us with the email address associated with your QMyPost account and the last 4 four digits and expiration date of the payment card that’s linked to the QMyPost account. If you are a non-paying customer please provide us with the email address associated with your QMyPost account and the phone number used for two-step authentication.

Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.

Shine the Light. You may request information once per calendar year about our disclosures of certain categories of Personal Information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing using the Contact Information section below.

Submit Requests. To exercise your rights under the CCPA, please contact us by email at privacy@qmypost.com or write to us at the following address:

QMyPost Inc
2443 Fillmore St #380-7163
San Francisco, CA 94115


Authorizing an Agent: To authorize an agent to make a request to know or delete on your behalf, please send a written authorization signed by you and the authorized agent to us via privacy@qmypost.com.

5. Do Not Track
There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

6. Contact Information
If you have any questions, comments, or concerns about our processing activities, or you would like to exercise your privacy rights please email us at privacy@qmypost.com.com or write to us at:

QMyPost Inc
2443 Fillmore St #380-7163
San Francisco, CA 94115


Last updated: March 12, 2020
GDPR compliance
The EU’s General Data Protection Regulations (GDPR) take effect May 25, and we are fully behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally-identifiable information.

Our Privacy Policy contains mentions of the few instances where personally-identifiable information is required. Typically this will include an email address in order to log in to QMyPost or a social network username in order to manage your account.

Overall, we aim for privacy by default: if data collection is not integral to the way our product works, then we won’t collect it. This approach has felt very much in line with the spirit of GDPR, and we’re fortunate that a lot of these data collection practices have been in place at QMyPost for some time. As such, you may see few banners or forms requesting consent for us to collect personally-identifiable information for tracking or other purposes. We don’t deem this information necessary to provide QMyPost’s service to you, and we choose not to engage in activities and strategies that make this data relevant.

At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your information deleted and forgotten.

Here is what we've done for GDPR compliance:
Data Mapping

Status: Complete

We are auditing all areas of QMyPost to determine what personal data we collect and for what purpose. In a case where collecting personal data is not essential, we are removing that collection process.

Privacy Policy

Status: Complete

We’re working with a legal consultant to ensure that our policy contains the proper language, that it’s easy to understand, and that it communicates clearly any instances of personal data collection.

Cookies

Status: Complete

We have added a cookie notice to all marketing pages and blogs in order to comply with the E-Privacy Directive. We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website.

Deletion

Status: Complete

A user has the right to request that we delete all of their personal data. Users who wish to inquire about the right to be forgotten will be able to reach out to us at any time.

Delete my data
Access / Portability

Status: Complete

A user can request access to a copy of the personal data that we have collected. Users who wish to request portability can reach out to us at any time.

Get in touch
Modification

Status: Complete

In QMyPost, if a user asks to change their information, we can do so within our admin portal. If a user has a modification to make, they can reach out to us at hello@qmypost.com.

Data Protection Agreement

Status: Complete

We are creating a legal agreement that users and external parties can receive from us, promising the protection all personally identifiable information that we collect and store.

See the full agreement
Data Protection Agreement

Within Section 7 of our DPA, we commit to displaying a list of all current sub-processors in use by QMyPost. A sub-processor includes any third party that we share personally identifiable info with.

Here is that list: AWS, Baremetrics, Bugsnag, Cloudflare, Compose, Fivetran, Fullstory, Google, GoSquared, Hotjar, HelpScout, Homerun, Hubspot, Intercom, Looker, MongoDB, Atlas, Mailchimp, Mixpanel, NiceReply, NiceReply, Pusher, Qualaroo, Sendgrid, Smooch, Stripe, Twilio, Wootric.

Cookie Statement

Like many websites, we also use "cookie" technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer's hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. QMyPost may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.

You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Dispute Resolution Process

In the unlikely event that a dispute arises between you and QMyPost regarding our handling of your User Personal Information, we will do our best to resolve it.

Additionally, if you are a resident of an EU member state you have the right to file a complaint through our GDPR Representative, DataRep, located in Ireland. Please address complaints to:

DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland

If you are a resident of the UK you have the right to file a complaint through our GDPR Representative, DataRep, located in the UK. Please address complaints to:

DataRep, BPM 335368, 372 Old Street, EC1V 9AU, London, United Kingdom

Frequently asked questions about GDPR and QMyPost
Q: As a social media marketer, how will the GDPR affect me?

A: If you are a business with customers in the EU, the GDPR will be applicable to you when you are handling personal data of your EU customers. We recently published this blog post about what it means for social media marketers. We hope you find it useful, but advise you to consult a legal advisor to ensure you are compliant.

Q: Does the GDPR change how I can use QMyPost?

A: No. QMyPost’s features and functionality are unaffected by the GDPR.

Q: How does QMyPost collect data—by e-mail, electronic forms, activity tracking, etc.?

A: We primarily collect data when a user sign-up for QMyPost services. Where data tracking is enabled we make sure that we do not collect any personally identifiable information.

Privacy Shield Policy
QMyPost Inc. (“QMyPost”) complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (the “Frameworks”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Information (as defined below) that is transferred from the European Economic Area (“EEA”), the United Kingdom and/or Switzerland, to the United States in reliance on Privacy Shield. QMyPost has certified to the Department of Commerce that it adheres to the Privacy Shield Principles (the “Principles”) with respect to such information.

If there is any conflict between the terms in this privacy policy and the Principles, the Principles will govern. To learn more about the Privacy Frameworks, and to view our certification, please visit https://www.privacyshield.gov/.

This Privacy Shield Policy supplements our Privacy Policy. Capitalized terms used in this Privacy Shield Policy have the meaning given to them by our Privacy Policy, unless specifically defined in this Policy. In case of conflict between our Privacy Policy and this Policy with regard to our privacy practices under the Frameworks, this Policy prevails. This Policy applies to QMyPost, which is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Personal Information Received from the European Economic Area & Switzerland
QMyPost may receive from the EEA and Switzerland some or all of the information listed in our Privacy Policy. Some of that information may qualify as “personal information” or “personal data” (collectively, “Personal Information”) as defined in the Principles. To the extent that QMyPost receives Personal Information from the EEA and Switzerland in reliance on the Frameworks, QMyPost will handle such Personal Information in accordance with the Principles.

How We Obtain Personal Information
We obtain and process Personal Information in different capacities.

As a data controller, we collect and process Personal Information from the EEA and Switzerland when offering our products and services to individuals as set forth in our Privacy Policy.

As a data processor, we process Personal Information from the EEA and Switzerland on behalf of our commercial customers when providing our B2B products and services. In that context, we only process Personal Information on behalf of and at the direction of our commercial customers (which are data controllers), as explained in the Privacy Policy.

For all types of processing, QMyPost commits to the Principles of the Privacy Shield with respect to all Personal Information received from the EEA and Switzerland in reliance on the Frameworks.

Notice
We provide information regarding our privacy practices in our Privacy Policy.

When we process Personal Information on behalf of our commercial customers, our commercial customers determine the categories of data they provide to our Service and the purposes of the processing. Accordingly, our commercial customers are responsible for providing notice to individuals and you should review their privacy policies for more information regarding their data processing practices.

Data Integrity and Purpose Limitation
QMyPost may use the Personal Information it receives from the EEA and Switzerland for the purposes set forth in our Privacy Policy or as you may otherwise be notified. We take reasonable steps to ensure that the Personal Information we process is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information. We will not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We will adhere to the Principles for as long as we retain the Personal Information collected under the Frameworks.

Onward Transfers
Our Privacy Policy describes the circumstances in which we may disclose your information to third parties. We remain responsible for the processing of Personal Information received under the Frameworks and subsequently transferred to a third party acting as an agent if the agent processes such Personal Information in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage. We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security
We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Choice
We will give you an opportunity to choose whether your Personal Information may be used for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you, or if we intend to disclose it to a third party acting as a data controller that we have not previously disclosed to you. In such circumstances, we will notify you and offer you the opportunity to opt-out of such uses and/or disclosures where non-sensitive Personal Information is involved, and to opt-in where sensitive Personal Information is involved.

Access to Personal Information
Where appropriate, QMyPost will provide you with access to the Personal Information that we maintain about you. QMyPost will also correct, amend or delete Personal Information that we maintain about you when it is inaccurate or has been processed in violation of the Principles and you send a written request to us using the information provided in the “Contact Information” section below. We will review your request in accordance with the Principles, and may limit or deny access to Personal Information where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Principles.

When we process Personal Information on behalf of our commercial customers, our commercial customers control the type of information we obtain, how that information is used and disclosed, and how it can be modified. Accordingly, if you wish to request access, limit use or disclosure of your Personal Information, please contact us using the information provided in the “Contact Information” section below.

Recourse and Enforcement
We conduct an annual self-assessment of our Personal Information practices to verify that the attestations and assertions made in this Policy are true and have been implemented as represented.

If you have any questions or concerns, we encourage you to write to us at the address listed below. We will investigate and attempt to resolve any complaints or disputes regarding our use and disclosure of Personal Information in accordance with the Principles. Within the scope of this privacy notice, if a privacy complaint or dispute cannot be resolved through QMyPost, Inc.’s internal processes, QMyPost, Inc. has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure, which serves as our third-party non-profit alternative dispute resolution provider located in the United States and operated by VeraSafe. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe under the Privacy Shield Dispute Resolution Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/. For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration as detailed in the Principles.

Privacy Shield Policy Changes
This Policy may be changed from time to time, consistent with the requirements of the Frameworks. You can determine when this Policy was last revised by referring to the “Last Updated” legend at the bottom of this Policy. Any changes to this Policy will become effective when posted to our website.

If you have any thoughts or questions about this Privacy Policy please let us know.

Last updated: July 29, 2019